Shipping Policy
At GrowMe, we aim to make shipping clear, reliable, and transparent. Below you’ll find everything you need to know about how your order is processed, shipped, and delivered.
Shipping Range
Currently shipping to:
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United States
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United Kingdom
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Australia
- Canada
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New Zealand
We are actively working on expanding to additional regions.
Shipping Costs
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Free shipping on all orders
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No hidden fees. All costs are clearly shown at checkout.
Order Processing Time
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Orders are processed within 1–2 business days (Monday to Friday).
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Order cut-off time: 20:00 CST (Chicago Time).
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Orders placed on weekends or public holidays are processed on the next business day.
Transit Time
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Estimated delivery time: 8–12 business days
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Shipping days: Monday to Friday
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Please note: Delivery times are estimates and may vary due to weather conditions, customs clearance, or carrier delays.
Total delivery time:
From order placement to arrival, please allow 8–12 business days.
Shipping Process
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Reliable carriers: All orders are shipped with Track & Trace via trusted international couriers.
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Tracking: Every order includes a tracking number.
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Eco-conscious packaging: We use sustainable packaging whenever possible.
If your order is lost or damaged during transit, please contact our support team so we can assist you.
Tracking Your Order
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Once your order has shipped, you’ll receive a tracking link by email.
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You can also track your order via the tracking portal on our website using your tracking number.
Need help with tracking? Our support team is happy to assist.
Missing Items
If your order arrives incomplete:
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Please contact us within 7 days of delivery
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We will investigate and resolve the issue with either a replacement or refund, depending on the situation.
Need Help?
Our customer support team is available Monday to Saturday, 09:00–18:00.
We’re real people, providing real support.
